ESG Strategy

Sustainability and commitment

As a leader in the Belgian gambling market, it is incredibly important for GAMING1 to adopt a strong ESG strategy. The group instills values of responsibility and ethics into all its operations in order to ensure a secure and 100% legal framework for its players, to promote the well-being of its employees, and to minimize its environmental impact. Through concrete commitments to responsible gaming, transparent governance and social initiatives, the group positions itself as a model of sustainability in the gaming industry.

GAMING1 is fully aware of its societal role and ethical responsibility in combating problematic gaming behavior. The group is committed to providing a regulated and secure gaming environment to its players, and has placed responsible gaming at the heart of its overall strategy for many years.

Tools for prevention and player protection

In order to anticipate and prevent problematic behavior, we have implemented various player protection measures which include: moderation and self-regulation tools, displays in our gaming halls, prevention campaigns, links to help centers and personalized emails sent to vulnerable players.

We also introduced our own proactive detection tool, a cutting-edge technology powered by AI and data science, designed to identify early signs of gambling dependency through risk indicators. This tool then allows us to quickly offer help to players in difficulty.

BAGO signs the Duty of Care Agreement

In August 2026, GAMING1 presented its new Group Duty of Care Policy, which forms the reference framework for our overall approach to Responsible Gambling across all our activities.

This policy sets out the principles, commitments and values that guide our actions and decisions in this area. It reflects our determination to keep developing an ever safer and more responsible gaming offer, so as to give our customers the best possible experience.

Support for the research

Because a responsible approach must be grounded in solid knowledge, GAMING1 supports, through BAGO, independent research conducted at the Université libre de Bruxelles on online gambling behaviour.

Separately, GAMING1 also collaborates with the University of Liège to assess and further develop its prevention measures. This collaboration helps strengthen our teams’ expertise and enables us to develop increasingly tailored solutions to promote a safer and more responsible gambling environment.

Illegal gambling sites

In a rapidly digitalizing world, the growth of online gambling has led to an increase in illegal gambling websites that do not comply with legal requirements in terms of advertising, deposit limits, minimum legal age or payment methods, and which pose numerous risks to players.

Legal gambling websites provide a permanent point of contact with a regulatory authority, offer support for player questions and complaints, and offer a safe and 100% legal gaming environment.

To raise awareness among players about the differences between legal and illegal online gambling, as well as the dangers of the latter, we display the logo "Always Play Legally" on our Belgian websites, which directs users to a list of legal gambling websites.

Top Employer

Since 2022, we have been proud to be ranked among the Top Employers, an internationally recognised certification awarded by the Top Employers Institute.

Awarded following an in-depth assessment of our HR practices, this distinction recognises our commitment to offering a stimulating and fulfilling work environment. It reflects our ongoing improvement approach and strengthens our appeal to talent.

Our commitment to protecting our staff

At GAMING1, integrity is a core value. We prioritize mental and social well-being, champion diversity and ensure non-discriminatory practices in recruitment and operations. We promote respect, freedom of association and a work environment free from harassment. We ensure compliance with health and safety standards, as well as fundamental human rights, and we oppose human trafficking, child labor and forced labor.

Talent Development

At GAMING1, we place our employees' development at the heart of our strategy. From day one, each employee benefits from an onboarding and training path tailored to their

role. Throughout their career, they have access to internal and external training as well as regular support from their manager, to develop their skills, support their professional growth and foster their fulfilment.

Ardent Awards

Created in 2016 by Emmanuel Mewissen and Nicolas Léonard, CEO and CSO of GAMING1, the Ardent Awards support the local community network by rewarding projects that address societal issues, such as childhood, disability, ecology, employment and integration. Over the course of the first 7 editions, more than €550,000 has been donated through 75 grants to nonprofit organizations in the province of Liège.

GAMING1 is part of the Ardent Group portfolio, a Liège group sharing values of solidity, curiosity and loyalty, with the ambition of participating responsibly in the economic redevelopment of Wallonia through entrepreneurial and societal projects

Support for local associations

Through various solidarity initiatives, GAMING1 supports local associations and encourages its employees to get involved. These actions help raise funds for organisations working in the public interest, helping to have a positive impact within local communities.

Charity Poker Tournament

As every year, our poker tournament held at the Circus Casino Resort in Namur brought together Group employees for a good cause.

In 2025, we set a new record with 265 participants and €8,225 raised for Foyer Saint-Augustin, a mutual aid service for people on low incomes and in precarious situations.

Blood Drives

For many years, we have offered our staff members the chance to donate blood every four months in collaboration with the Red Cross. These blood drives, held right in the courtyard of our head office, make it easy for staff to support our communities while taking concrete action to save lives.

Compliance Policies

To structure the governance of the GAMING1 Group, we rely on :

The Code of Conduct, which defines the standards of responsible and ethical behavior expected of all GAMING1 employees.
The Anti-Corruption Policy, which details the strategies implemented within GAMING1 to combat unethical practices.
The Whistleblowing Policy, which outlines the steps employees can take to report any unethical behavior they observe within the company

Operating only on 100% regulated markets

We favor countries with strict gambling regulations to protect players and prevent abuse. We are present online and physically in Belgium, the Netherlands, France, Portugal, Switzerland and Spain, countries with well-defined regulations for this sector. We comply with these regulations and maintain our licenses in each of these countries. Operating in fully regulated markets not only ensures our compliance, but also the long-term sustainability of our business.

GAMING1 IS ISO27001 CERTIFIED

GAMING1 is committed to protecting personal and confidential data, in compliance with the GDPR and as reflected in its ISO/IEC 27001 certification, obtained in 2018. This certification allows us to continuously improve the security of our information and protect ourselves against cyberattacks and data breaches. Going forward, our goal is to renew this certification while continuously strengthening our information security practices.

GAMING1’S CARBON ASSESSMENT

For the fourth year running, we have assessed GAMING1's carbon footprint by carrying out a full audit of our CO2 emissions. In 2022, this exercise focused mainly on our head office in Liège and our online operations. In 2023, we extended the scope to our gaming venues in Belgium as well as our offices in Malta.

This year, as last year, all of our national and international activities are covered. The scope includes our land-based operations in France and Switzerland, included since the previous year, as well as, for the first time this year, our offices in Romania. This carbon footprint thus offers a representative view of the entire GAMING1 Group.

	2022	2023	2024	2025
Total Carbon footprint	4.023 tCO2e*	5.393,42 tCO2e**	12,250.78 tCO2e***	15,483.55 tCO2e***
Scope 1 emissions	942 tCO2e*	1.383,09 tCO2e**	4,071.45 tCO2e***	4,148.01 tCO2e***
Scope 2 emissions	71 tCO2e*	1.188,47 tCO2e**	1,988.8 tCO2e***	2,320.2 tCO2e***
Scope 3 emissions	3.010 tCO2e*	2.821,86 tCO2e**	6,190.53 tCO2e***	9,015.24 tCO2e***

*Scope : head office in Liège & online operations
**Scope : Belgian establishments & online operations
***Scope : the entire GAMING1 Group (national and international establishments & online operations)

STRENGTHENING OUR RESPONSIBLE PURCHASING POLICY

Following our EcoVadis assessment, which highlighted necessary improvements in our purchasing policy, we have implemented concrete measures to further strengthen our commitments. We now require our providers to adhere to our Code of Conduct, which codifies our standards in terms of ethics, respect for human rights, and environmental impact. Any violation of these standards may lead to the termination of the contract. We are also refining our selection criteria to favor partners whose practices are aligned with a responsible and sustainable model.

BREEAM Certification

GAMING1’s main offices in Liège and Malta have obtained BREEAM certification, demonstrating our commitment to environmental performance. This certification evaluates buildings on criteria such as energy efficiency, water management, greenhouse gas emissions, indoor air quality, use of sustainable materials and waste management. We are proud to have achieved a 'Very Good' rating for both sites

PROMOTING SOFT MOBILITY

Thanks to its optimum location in close proximity to the train station, tram lines and numerous bus stops, our head office encourages the use of public transportation to reduce our staff members’ carbon footprint.

For those who opt to drive, we are gradually transitioning to a fleet consisting entirely of electric and hybrid vehicles.

We also keep five electric bikes at our Liège hub, available upon reservation for short trips from the office.

In Belgium, we have launched a mobility plan for our staff members. Those whose role gives them access to a gas-powered company car can now opt for a mobility budget instead. This budget allows them to put together a more sustainable and flexible transport solution tailored to their specific needs.

Our Bees

In partnership with a local beekeeper, GAMING1 has installed beehives on the roof of its Liège hub to help preserve biodiversity. Beyond their essential role in pollination and maintaining ecosystems, this initiative also raises our employees' awareness of the importance of protecting pollinators. Each year, the honey harvested from these hives is put towards solidarity initiatives, thereby supporting local associations.

Battery collection point

We asked Bebat to install a battery collection point at the entrance to our head office. This service is available not only to our staff members, but also to other businesses in the building, providing them with a simple and convenient way to dispose of their used batteries.
By encouraging battery recycling, we are helping to preserve valuable natural resources like lithium and cobalt while reducing the environmental footprint of extracting these materials

Ecovadis

The EcoVadis certification assesses companies based on their environmental, social, and ethical performance, following the principles of Corporate Social Responsibility. In 2025, we were proud to receive the EcoVadis Silver Medal for the fourth time. This recognition places us among the top 7% of companies assessed worldwide by EcoVadis.

With an overall score of 77%, we are particularly pleased with our progress in environmental practices, labour and human rights, and ethics.

The EcoVadis rating is a key tool for evaluating our current performance and identifying areas for improvement. We use these results to continuously strengthen our sustainability practices, with a particular focus on responsible sourcing.

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