Innovation & AI: a problematic behavior detection tool

Gaming1 continues its fight for ever more responsible gaming thanks to its tool for detecting players’ problematic behavior

A look back at our history
Since its creation in 1992, the group has been the Belgian game of chance leader in developing a vast network of land-based casinos and sports betting centers in Belgium, France and Switzerland. In 2011, our exceptional digital transformation paved the way for an unrivaled omnichannel game experience.

With our headquarters based in Wallonia, Gaming1 has climbed to the top of the industry by offering innovative solutions and technological platforms. Today, the group employs more than 1,600 staff members who work every day for responsible entertainment. Among them, more than 200 developers are working hard to create the best technological solution to give a superior quality gaming experience.

Problematic behavior detection tool: an application for public health
One of the major assets of Gaming1 is its holistic approach to responsible gaming. Conscious of the risks linked to games of chance, the group has put in place a problematic behavior detection tool, developed internally by its teams of product and artificial intelligence experts. This revolutionary tool allows players in difficulty to be easily identified and supported proactively.

Thanks to artificial intelligence, Gaming1’s problematic behavior detection tool analyzes gaming data in real time to identify the signs of excessive or compulsive behavior. It takes into account different factors such as the amounts staked, the frequency of gaming, the pattern of bets and much more. The goal is to anticipate problems before they become critical and offer personalized help to the players concerned.

Gaming1’s problematic behavior detection tool is a concrete example of the group’s commitment to responsible gaming. It shows that the group won’t make do with offering entertainment, but that it is also concerned about the health and well-being of its players. By quickly identifying the risk behaviors, Gaming1 can react preventatively and provide players with the necessary resources to help them overcome their difficulties.

Our commitments to more responsible gaming
Gaming1 doesn’t stop there. We have also put in place partnerships with organizations specialized in treating addiction to offer extra support to those who need it.

In addition to the problematic detection tool, Gaming1 continues to massively invest in the research and development of new technological solutions. The 200 developers work tirelessly to create intuitive and secure online gaming platforms, to offer a first-class user experience.

With this tool, Gaming1 proves, once again, its serious commitment to responsible gaming and an ethical player experience of unrivalled quality.